Shipping & Returns

SHIPPING

How much does shipping cost?

Standard shipping (2-3 days) price is based on location which is calculated in your cart. Orders greater than $149 ship free throughout the US. If you need your order sooner? Email me for rush shipping quotes.

When will my order ship?

Production time usually runs around 2-3 business days (M-F). I generally ship through USPS and it takes 3 days on average for products to arrive to you. If you need your item sooner, please email me at heartofgrandma@gmail.com.

 

RETURNS

Given the custom nature of my work, I do not accept returns, exchanges, or cancellations (unless notice is given within 24 hours of purchase). However, if there is an issue with your order or you have any questions, please don't hesitate to email me at heartofgrandma@gmail.com. It is my hope that each item purchased will become a treasured item - if for any reason you are unhappy with your purchase, please reach out to me and I will do what I can to make it right!